Course curriculum

    1. Welcome to Capacity Building Slides

    2. Central provocation of Capacity Building

    3. Case Study of Capacity Building

    4. Four Diagnostic Spaces

    1. Module One: Overview Capacity Building

    2. Module One: Lesson 1.1 Performance Is Not Health

    3. Module One: Lesson 1.2 The Architecture of Accumulated Neglect

    4. Module One: Lesson 1.3 The Erosion Audit

    5. Reflection One

    1. Module Two: The Capacity Question

    2. Module Two: Lesson 2.1 The Difference Between Busy and Strong

    3. Module Two: Lesson 2.2 The Natural Law of Carrying Capacity

    4. Module Two: Lesson 2.3 Pressure Mapping

    5. Reflection Two

    1. Module Three: The Signals You Are Not Hearing

    2. Module Three: Lesson 3.1 The Three Filters.

    3. Module Three: Lesson 3.2 Case Studies in Filtered Information

    4. Module Three: Lesson 3.3 The Silent Signals Audit.

    5. Reflection Three

    1. Module Four: The Leadership Discipline

    2. Module Four: Lesson 4.1 The Invisible Work

    3. Module Four: Lesson 4.2 The Six Diagnostic Questions in Practice

    4. Module Four: Lesson 4.3 Building the Weekly Reflection Protocol

    5. Reflection Four

    1. Closing Remarks

    2. Share Your Feedback

About this course

  • $197.00
  • 26 lessons
  • 1.5 hours of video content

What This Workshop Covers

  • The Illusion of a Healthy System

    This space covers why systems that appear stable are often deteriorating beneath the surface, and how small, defensible compromises accumulate over time to reshape an organisation's threshold for failure without anyone noticing the shift.

  • The Capacity Question

    This space addresses the critical difference between a system that is busy and one that is resilient, why every system has a carrying capacity that degrades everything when exceeded, and what it actually costs an organisation when its people are pushed beyond the threshold at which their best thinking is possible.

  • The Signals You Are Not Hearing

    This space examines how organisations develop structural, cultural, and velocity-driven mechanisms that filter out the very information leaders most need to hear, and what it takes to reverse those patterns before they become fatal.

  • The Leadership Discipline

    This space focuses on what leadership actually requires when a system is under pressure — the invisible, unrewarded work of honest assessment, early recognition, and building environments where the truth can surface before it becomes an emergency.

Meet Your Instructor

Executive Director, Ignite The Human Spark SEZC

NERISSA PERSAUD

Nerissa is a globally experienced consultant and speaker whose work sits at the intersection of leadership execution, culture transformation, and organisational change. She works with corporations, governments, NGOs, and foundations across multiple continents, helping leadership teams see the conditions building inside their systems before those conditions become crises. Her diagnostic frameworks, including the Human Pressure Index, are designed not to tell leaders what to do but to help them see what they have stopped noticing. This workshop is built from the same philosophy: clarity first, then action.

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